SANTA CRUZ, Calif. — In response to a backlash and battle with anti-SmartMeter customers, Pacific Gas and Electric Company announced on Monday that it is now willing to allow customers to replace their wireless SmartMeters with alternative options for recording energy use.
Once it’s officially approved by the California Public Utilities Commission, customers can say goodbye to their wireless SmartMeters and revert back to traditional analog mechanical meters.
“Some customers remain concerned about SmartMeter technology,” said Helen Burt, PG&E’s Senior Vice President. “They are clear that an analog meter is the option they prefer to address their unease with wireless technology.” Read more
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PG&E Supports Analog Meters for Customers who Opt Out of SmartMeters
By David Kligman
Supplementing its original opt-out proposal to offer customers radio-off SmartMeters™, PG&E on Monday (Dec. 19) requested that the California Public Utilities Commission (CPUC) also provide customers the choice to use traditional analog, mechanical meters rather than wireless SmartMeters.
“I personally have talked to customers who choose not to use wireless technology,” said Helen Burt, PG&E senior vice president and chief customer officer. “And for those customers, analog meters are the choice they support, which is why we’re asking the CPUC to consider it.”
Independent studies repeatedly have affirmed the safety and accuracy of the SmartMeters. However, in response to comments from some customers, PG&E earlier this year proposed offering them a choice to turn off radios in the SmartMeters. The utility also provided customers with the option to delay the installation of new SmartMeters until the CPUC approves a way to opt out of the program.
Monday’s request to the CPUC is another proposed option for customers who don’t want a SmartMeter.
After months of protests by consumers worried that PG&E SmartMeters are negatively impacting their health, PG&E extended a big olive branch Monday, saying for the first time that customers should be able to keep their traditional analog meters.
“We need to listen to our customers,” PG&E CEO said Anthony Earley in an interview. “Why should we be fighting with our own customers over something like this?”
PG&E’s new proposal will now go to the California Public Utilities Commission, which could vote on it as early as next month. Read more
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